Information Services Division

Randall AustinRandall Austin has been employed with the Highlands County Sheriff’s Office since 2002 starting as a PC Technician prior to being promoted to Network Director in 2008. He was promoted to Information Service Administrator in 2023.

After high school, he joined the United States Army as an air traffic controller being deployed to Seoul, South Korea; Ft. Campell, Kentucky; and Saudi Arabia during Desert Storm. After leaving the military he completed the Law Enforcement Academy at South Florida Community College and was hired by Sebring Police Department in 1994 as a patrol officer until 2002.

His Interest in computers started in 1995, when he pursued advanced training at South Florida Community College. He decided to change his career path in 2002 to information technology in hopes of supporting law enforcement as technology was evolving. He still currently maintains his Law Enforcement Standards with the Highlands County Sheriff’s Office.

He has worked 21 years in a diverse IT environment with hands on experience, extensive advanced training, and a wealth of practical knowledge in information services administration. He has implemented robust solutions to enhance efficiency, providing seamless operation of IT infrastructure, and ensuring the agency mission critical systems stay operational. He is dedicated to ensuring that the Information Services Department provides all agencies the tools needed to assist the citizens of highlands County.

Randall may be contacted by emailing raustin@highlandssheriff.org or calling 863-402-7217.


Information Services Division consists of :
Central Records Unit
Information Technology Unit